Who is hidden?
An application that provides a mystery shopper service that helps you discover performance weaknesses
Employees, the reasons for customer dissatisfaction with the quality of service and knowing the reasons for violations,
Which helps you build a better customer experience
Employees, the reasons for customer dissatisfaction with the quality of service and knowing the reasons for violations,
Which helps you build a better customer experience
The report
Detailed results based on the task and questionnaire, illustrated with numbers, pictures and notes.
